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Ideas, Concerns, and Expectations (ICE)

In 2017 I was fortunate enough to give a TEDx Talk on managing and matching mutual expectations with learners and teaching and learning staff. In the talk I have used a clinical communication model with learners to help manage and match our mutual expectations of the learning journey.

I have run this as a number of workshops and also published blogs with AdvanceHE and the Society for Education and Training.  Clicking not the links above will take you to the blogs.

Below are also some resources that I have created fo general use.  If you use the model, i'd love to hear about how it went. Why not comment only my blog post here

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