In 2017 I was fortunate enough to give a TEDx Talk on managing and matching mutual expectations with learners and teaching and learning staff. In the talk I have used a clinical communication model with learners to help manage and match our mutual expectations of the learning journey.

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I have run this as a number of workshops and also published blogs with AdvanceHE and the Society for Education and Training.  Clicking not the links above will take you to the blogs.

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Below are also some resources that I have created fo general use.  If you use the model, i'd love to hear about how it went. Why not comment only my blog post here